About us

The address of our website is: https://everythingflamenco.com

 

What personal data we collect and why we collect it

Comments

When visitors leave comments on the web, we collect the data displayed in the comment form, as well as the visitor’s IP address and browser user agent string to help detect spam.

An anonymous string created from your email address (also called a hash) can be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile image is visible to the public in the context of your comment.

 

Media

If you upload images to the web, you should avoid uploading images with location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

 

Contact forms

On this website you have a form to contact me personally.

You will have to enter your email and a name to be able to communicate with you through email.

That is the only end.

I don’t do email marketing.

 

Cookies

If you leave a comment on our site you can choose to save your name, email address and website in cookies. This is for your convenience, so you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you connect to this site, we will install a temporary cookie to determine if your browser accepts cookies. This cookie does not contain personal data and is deleted when the browser is closed.

When you log in, we will also install various cookies to save your login information and your screen display options. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember me”, your login will last for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the ID of the article that you just edited. It expires after 1 day.

 

Embedded content from other websites

Articles on this site may include embedded content (for example, videos, images, articles, etc.). Embedded content from other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with embedded content if you have an account and are connected to that website.

 

Analytics and advertising

This website uses Google Analytics and Google Search Console to display advertising and to obtain information about the most visited articles, the country of origin of the visit and information of interest to improve the user experience.

Also some articles may have affiliate links of the product you are talking about. With these links I will get a commission if you make the purchase of the product through the link. It will not involve any additional cost to you.

In no case is compromised or identifiable information collected.

 

Who we share your data with

I will not share your data with anyone, except when required by the court.

 

How long we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This is so that we can recognize and approve subsequent comments automatically instead of keeping them in a moderation queue.

Of the users who register on our website (if any), we also store the personal information that they provide in their user profile. All users can view, edit or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and edit this information.

 

What rights do you have over your data

If you have an account or have left comments on this website, you can request to receive an export file of the personal data that exists about you, including any data you have provided us. You can also request that we delete any personal data about you. This does not include any data that we are required to keep for administrative, legal or security purposes.

 

Where we send your data

Visitor comments may be checked by an automated spam detection service.

 

Contact information

For any questions about your data you can send me an email to everythingflamenco@gmail.com

 

LEGAL INFORMATION

CUSTOMER SERVICE: Spain: +34 691700140  USA: +1 903 375 7448

NAME & LEGAL RESPONSIBILITY: Alicia López Castilla

EMAIL ADDRESS: everythingflamenco@gmail.com

ADDRESS: C/ Teresa de Calcuta nº4 Bajo F, Las Gabias 18110, Granada, Spain

NIF AUTÓNOMO: 74679492X

 

RETURN POLICY

We have our own product line named FLAMENCO CLOSET CREATIONS. This products have a quality / price relation, unbeatable.
All our items are fully guaranteed against manufacturing defects.

Changes and refunds of wrong items or items with manufacturing defects:

All our products are guaranteed against manufacturing defects. Although we make an individually supplementary control of all the products before shipping them, if you find some problem or manufacturing defect, we will proceed to change the product.

Important: The company undertakes to change the defective or wrong item for a new one the same as the customer requested. The customer will not be able to ask to be sent another item different from the one that the customer bought, nor another model, size, color or size. We will send exactly the article that the customer requested in his original order with the same characteristics.
If the customer wants another item or different characteristics, it is considered a change of article and in this case, the customer will have to pay the shipping costs.

 

Changes and refunds of items in good conditions:

– All products sent that are in stock have an exchange or return period of 14 days from the date of purchase or shipment. Items must be in perfect condition and unused. Shipping costs for exchanges or returns will be borne by the customer.  The return will be made by a voucher without expiry date or by another article (if the article chosen has a higher price, the customer will pay the difference, if it is a lower price, you will be given a voucher without expiry with the remaining amount).

Exceptions:

– Product that can be in contact with private parts: bodies, maillots, shawls or custom made garments … cannot be refund because of hygiene reasons


– Items manufactured by order or customized products cannot be exchanged or refund.


– Products liable to be one-time use like hats, dance canes, : this products can be changed in size but they can NOT be refunds.

 

Will I be notified when my order will be sent?

 Yes. You will receive an email with a notification (with the necessary data for package tracking) when your order has been shipped . 

Important: Tamara Flamenco will notify the customer when your package is shipped. It is the customer’s obligation to be attentive to the arrival of the package and make sure that there are no incidents in the delivery (if there are incidents, do not hesitate to contact us). If the parcel returns to the shop because the delivery could not be made, the customer must pay for 2 shipments (the return here and the return of the parcel). This is because the carrier charges each trip of the package. We hope you will be understanding and we ask you to please follow up on your shipment. 

I need to send an order to another address (different to my profile address), is it possible?


Yes there is no problem. You just have to write this new address in the shipping information step. If for any reason you want to change this address after order it is done, please contact us.

If some product has a problem, do you exchange it?

Of course, we always guarantee the quality of our products.

Do you ship outside of Spain?

Yes, we have an extensive experience in international shipping and we work with the best shipping companies. Note that if you live outside of the European Union, your country´s customs could apply extra duties.

Can I specify a delivery time frame?

This service it is not available. Transport agency will deliver the parcel in the daytime. Please take this in mind when choosing the sending address.